Frequently Asked Questions

3515 Wilshire Blvd, Los Angeles, CA 90005

Call us at 213-381-7411, email us at reservations.la@thelinehotel.com, or book online at thelinehotel.com/los-angeles.

Learn about what we offer, and submit your group requests here.

Alternatively, for group sales, email sales.la@thelinehotel.com, and for events, email events.la@thelinehotel.com.

We’re part of Soho House & Co Inc., a global membership platform that connects people through digital and physical spaces that includes Soho House, and we operate properties in LA, Washington DC, Austin, San Francisco, Palm Springs (Saguaro) and New York (The Ned NoMad).

Valet parking is available at the LINE LA. With validation, it’s $12 including tax for up to two hours (and then $5/hour plus tax after that.) Event parking is $22 including tax. Overnight parking is also available for a nightly rate of $49 plus tax.

Yes, valet parking is available in the motor court. With validation, it’s $12 including tax for up to two hours (and then $5/hour plus tax after that.) Event parking is $22 including tax. Overnight parking is also available for a nightly rate of $49 plus tax.

Yes, you can leave your car in the parking garage after checking out. Our valet rates will apply — the standard is $6 per hour.

Yes; Los Angeles International Airport (LAX) is 13 miles away, and Hollywood Burbank (BUR) is 14 miles away.

Prices vary based on traffic, time of day, and the car service used, but range from $45 to $100.

The LINE LA is steps away from both the Wilshire/Normandie Metro Station (Purple Line) as well as multiple bus routes.

The LA Metro, rideshare services like Uber and Lyft, Metro Bike Share, and dockless scooters and bikes from Bird, Lime, Lyft, and others.

Check-in is at 3pm, and checkout is at 11am.

Yes, if your room is available. A fee might be required depending on how early you’d like to check in.

Guests can check in as late as necessary — with notice — before midnight of their arrival date.

A valid identification document and a credit card.

We accept all major credit cards except prepaid debit cards and virtual cards. We do not yet accept PayPal, Cash App, Square, or Apple Pay.

No.

Yes. Please have the third party complete a credit card authorization form at least three days prior to your arrival. Reach out to reservations team at reservations.la@thelinehotel.com or call 213-381-7411 to request for the form.

If you chose a prepaid rate, your card will be charged right away. For other rates, a valid credit card is required at the time of booking to guarantee the reservation, but the card is not charged at the time of booking. There are also options to pay later at the hotel.

Deposits are required only on prepaid, nonrefundable bookings. Please check the Deposit & Cancellation policies when completing your reservation.

Reservations must be cancelled 48 hours before 3pm of your arrival date to avoid cancellation charges (with the exception of nonrefundable bookings, which are non-cancellable). For changes made after the cancellation period, one night’s room and tax will be charged.

If a nonrefundable reservation is to be cancelled, the deposit paid will not returned. If the reservation is booked directly with the hotel, the balance may be apply to a future stay.

Security will investigate, and guests are responsible for damages. Our smoking fee is $250.

Early departures without a 48-hour notice will be charged for an early departure fee of one night room and tax.

You may stay at the LINE LA for no more than 29 days. For stays longer than 21 days, please reach out to the hotel directly.

We have a variety of rooms, studios, and suites with either a king bed or double beds and views of either the Hollywood Hills or the city. ADA-accessible rooms and suites are also available and are equipped with a roll-in or transfer shower, toilet with grab bars, lower vanity, visual alarm, and notification devices.

We do not offer smoking rooms, and smoking is not allowed indoors or within 20 feet of the exterior doors. Guests are encouraged to use the Smoking Area in the Motor Court. Our smoking fee is $250 for guest rooms.

Yes.

Yes.

High-speed Wifi, cable TV with HDMI port, electric window shades, phone. We also lend HDMI cables upon request/availability.

Yes. Items and their prices are listed in the minibar section of the compendium (scan the in-room QR code to access). The items will be charged to your credit card upon checkout.

Yes, in-room dining is available.

Ice machines are conveniently located on each floor, and ice buckets are in each room’s closet. Ice delivery is also available.

Yes.

Curated minibar, Cowshed bath products, high-speed internet, bathrobes, cable TV, in-room safe.

Yes. Laundry and dry cleaning services are available seven days a week. Items sent out by 9am will be delivered to your room by 7pm. Pricing is located on the laundry form. Please dial Housekeeping or extension 3046 for in-room pickup before 9am.

No.

Please connect with the Front Desk team, and they will arrange a wake-up call for you.

We offer a business center with printer, phone, Wifi, and computer.

Yes. The gym has treadmills, various weight machines, a Peloton bike, ellipticals, medicine balls, yoga mats, straps, and weights.

We offer a safe in each guest room. Our bellmen can also store extra luggage before check-in or after checkout.

Yes.

Yes. Please connect with the Front Desk team.

Yes: Pets are welcome at the LINE LA free of charge.

No.

Yes. There is no additional cost for children.

No.

While most of the guest rooms do not accommodate a rollaway bed, we do have them available.

As displayed in the total room rate during the booking process, the amenity fee includes a lot of value for our guests: Access to our second-floor pool and pool towels, high-speed wireless internet, 20% dining discount to our green-house restaurant Openaire, curated minibar, room service, assortment of Cowshed bath products (for use during stay), 24-hour access to the gym with Peloton bike, access to private Barbershop Club, 24-hour access to business center, laundry service, in-room coffee maker & tea kettle upon request, onsite water refill stations, 24-hour guest services, 24-hour security, priority access to onsite speakeasy nightclubs (Kiss Kiss Bang Bang and Break Room 86) and guest experience programs including Tai Chi and other wellness events, tarot readings, DJ nights, monthly game night, meetups for Koreatown Run Club, and more.

Our front office team performs all concierge services.

English, Spanish, Tagalog, Mongolian.

Openaire is a lush greenhouse on our second floor that features a menu by Josiah Citrin, the only three Michelin star chef in Los Angeles. Our lobby is home to Alfred Coffee, which offers food and drinks, and a lobby bar that also offers a small food menu. We also offer in-room dining and house two night clubs on property — Kiss Kiss Bang Bang and Breakroom 86.

Grab a drink by the pool, enjoy a variety of regular programming (including live DJs in the lobby on Saturdays and Tai Chi on Sundays), get an elevated shave and more at the Barbershop Club, dine at one of our restaurants, work out at our state-of-the-art gym, sing karaoke or party at Breakroom 86, and go dancing at Kiss Kiss Bang Bang.

While we have a pool on the property, it is separate from the restaurant. Hotel guests can order from the restaurant with the pool menu.

Our Neighborhood Guide is regularly updated, and our front desk team is always on hand to make suggestions.

The Wiltern Theatre, Oasis Church, MacArthur Park, Korean BBQ restaurants, H Mart.

BCD Tofu House, Silverlake Ramen, and Quarters BBQ are favorites. Our front office team can provide a plethora of options in the area.

The Wiltern Theatre is half a mile from the LINE LA.